Scheppachdirect.com is a UK based company that has specialises in the delivery of Scheppach tool via the Internet. From us, you can benefit from competitive prices, quick delivery and excellent service.

We offer our services to exclusively to UK mainland customers only.

If you can not find a product, please send us an email and we will get back to you straight away. There is a contact form at the bottom of the home page. At the moment this is the quickest way to reach us, we are working on a phone line for you to reach us, hopefully, this will be in place soon.

Delivery and payment

We aim to dispatch orders within 48hrs (weekdays) please then allow 24-48 hours for delivery.

Larger items 75kg+ or to some northern locations may take slightly longer.

At the moment we are set up for Paypal payments which you can use even without an account if you want to pay with a card. Any issues with payment please send us a message and we will get in touch to assist.

Warranty and repair

We offer a 30 day and 1-year warranty plan.

Up to 30 days. We will collect and refund any new and unused machine, no cost to your self. If within 30 days a fault occurs we can repair/replace but you are entitled to a collection and full refund.

Over 30 days to 1 year. If a fault occurs we will either repair and if we can not repair we will replace with a new machine, again at no cost to you.

Buying over the internet

We realise that orders placed over the internet especially whilst facing this global pandemic are ideal. Our 30 day new and used will cover you if you have a change of mind or if the machine arrives and is not what you expected. Please also note that ordering over the internet we depend on couriers, you will need to be available to accept goods and also if for any reason the item needs to come back you will need to pack it for its return delivery.

Complaints

Scheppach Direct aims to be as accurate as possible handling of your order. Any issues our end we will reach out to you to resolve, we will be completely honest if we are at fault and do what we can to make things right. Depending on couriers we put our reputation in their hands, again any issues we are here to assist and make sure the transaction goes as smooth and without issues as it should do.

Klana

Scheppach direct is pleased to offer payment options with Klana, if you have any questions please don’t hesitate to get in touch or visit them directly in the link below and see their terms and conditions.

https://www.klarna.com/uk/terms-and-conditions/